OUR PRIVACY POLICY

At The Bounce House Heroes, we respect the privacy needs of our valued customers and members. This Privacy Policy outlines what specific information is gathered on the The Bounce House Heroes site and how that information is used.

Maintaining the privacy of your information is of paramount importance to us as it helps foster confidence, goodwill and stronger relationships with you, our customers. If, at any time, you have questions or concerns about our privacy practices, please feel free contact us at thebouncehouseheroes@gmail.com.

Information Collection and Use

The Bounce House Heroes explicitly asks when we need information that personally identifies you (“Personal Information”). Your personal information is used to create your personal access to our party equipment rentals, and to contact you in the course of using this product. Financial information that is collected is used to verify, identity and to bill either you or your company for equipment and services, as applicable. Under no circumstances will The Bounce House Heroes make any personal information about an individual user available to anyone.

Your email address is used to only send you information that you have requested. As part of your use of our party equipment rentals, The Bounce House Heroes allows you to elect to receive, or not receive, certain information from The Bounce House Heroes. The Bounce House Heroes adheres strictly to permission-based email policy. Except as mentioned above, The Bounce House Heroes will not send you unsolicited email information, commercial offers or advertisements. The Bounce House Heroes will not sell, rent, or loan our contact lists (including customer data) to any outside firms. All emails that you have requested will have an option to unsubscribe. Unsubscribe requests are fulfilled within minutes and no further communications will be sent to users who have stated that they do not wish to receive the specified information.

Communications from the Site

Special Offers and Updates

We send all new users a welcoming email to verify their new account. Established users will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Customers can unsubscribe via the unsubscribe mechanism at the bottom of each email.

Customer Service

We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the user’s wishes.

Website Usage Information

We use your IP address to help diagnose problems with our server, and to administer our Web site. We do not link your IP address to any personally identifiable information. We use tracking information to determine which areas our site users visit based on traffic to those areas. The Bounce House Heroes does not track what individual users read, but rather how often each page is visited. This helps us maintain a superior and informative website for you.

Policy Modifications

We may change this Privacy Policy from time to time. We will post any changes here, so be sure to check back periodically. However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent.

Contacting The Bounce House Heroes about Privacy

If you have any questions about our privacy statement, the information we have collected from you online, the practices of this site, or your dealings with this web site, please contact us:

Postal Address
The Bounce House Heroes
1228 Carrington Place
Maineville, OH 45039

Telephone
(513) 376-2877

Email
thebouncehouseheroes@gmail.com